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A small business will only grow when you let go
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Topshop no longer want me as a customer – and that’s not a bad thing
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Should You have a Close Friend at Work?
PropertyTutors appoints new General Manager
Think Big, Work Smart: 5 Technologies to Increase Team Productivity
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Business coaches – are they worth it?
The Flight from Bonds
When Helpers Are Leaders – Three Lessons from the Boston Marathon and UNH
Should You have a Close Friend at Work?
What was your reaction when the Florida co-workers shared their $1 million Powerball prize with a new team member, Jennifer Maldonaado, who chose not to go in with them on the ticket? I thought, “now that’s how you make a close friend at work.” I’m sure they are her close friends now.

Yes, it was heart-warming and a feel-good story. I got the sense these co-workers really liked each other. What was more impressive was that greed didn’t take over, which it often does.

A Close Friend at Work. At our company and in our consulting work, we often use the 12 questions Marcus Buckingham and Curt Coffman developed in their wonderful, ageless book First, Break All the Rules. They had done years of research for the Gallop organization on what makes a high-performing work culture.

They suggest that if your employees score your organization high on these 12 questions, you are likely moving in the right direction.

Do I know what is expected of me at work?
Do I have the materials and equipment I need to do my work right?
At work, do I have the opportunity to do what I do best every day?
In the last seven days, have I received recognition or praise for doing good work?
Does my supervisor, or someone at work, seem to care about me as a person?
Is there someone at work who encourages my development?
At work, do my opinions seem to count?
Does the mission/purpose of my company make me feel my job is important?
Are my co-workers committed to doing quality work?
Do I have a best friend at work?
In the last six months, has someone at work talked to me about my progress?
This last year, have I had opportunities at work to learn and grow?

When we survey employees using these questions the question that always scores the lowest is “Do I have a best friend at work?” Most employees everywhere score this low. Since we coach leaders and those in supervisory positions not to get too close to the people you supervise, we don’t usually worry about lower scores on this question.

While we don’t know whether the Powerball winning team performs at a very high level, we know they are close and care about each other. My guess is that they have a wonderful work culture.

So maybe we should change the “best friend” question in future surveys to, “If you and your coworkers win Powerball together, would you share the winnings with someone who didn’t buy-in?” I know that is the kind of team I would want to work with; how about you?
Business with Australia: A right time?
Business with Australia: homework
Bring Home Your Aussie Super
Psychometric Assessment – It’s not so daunting!
Business with Australia: Culture clash
Searching for the Epiphany Moment
Are your affairs in a mess?
Leadership Lessons from July 4th – 237 Years Ago
5 Ways Your Logo Impacts Your Social Presence
Business with Australia: long distance relationship
Can You Adjust Your Leadership to the Situation?
Managing conflict: How MBTI helps me create team harmony
How to Incorporate a Business: Choosing a State for Incorporation
Practicing without attachment encourages collaborative teamwork
Property Investment for Retirees
Online Reputation Management For New Zealand Business
5 Ways to Improve Local SEO and Drive Sales
Fighting over the Family Fortune
KiwiSaver Options for Retirees
Conducting a Redundancy Process
When and How to Use a Financial Adviser
Value Reputation and New Zealand Business
Buying Property with a Low Deposit
When is the best time to rebrand your business? Probably not Monday
A Few Leadership Lessons from the Coast Guard’s Eagle
Why it’s worth renegotiating with your bank
Is Your Team Damaging Your Business Reputation?
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Doing Business in China 5 Kiwi Tips
Using Deviant Behavior to Change Outcomes
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Orcon needs to improve its customer service
The Masters – Watch-out for Leaders Who Pursue Perfection
Frugality is not the Key to Riches
Marketing and the maturing manufacturer
The Three Reasons J.C. Penney will not survive
Have you ever lied or deceived by omission?
How Much Should You Care About Broken Processes?
Avoiding Disaster with House Insurance
The Pitfalls of Overseas Investments
Awesome Team Icebreakers Business Meetings
Trial Periods – the first 90 days
Two Lessons on How Business and Culture Impact Gender Motivation
How to get your employees to do what you want them to
Record Lows for Mortgage Interest Rates
The Happiest Man in the World
Turn Knowledge into Action
The most common business mistakes and how to embrace them
Business with Australia: Play down the Kiwi bit
Are Business Cards Still a Necessity?
Engage Your Team – Dream On!
Proposals have a special place in the mind of many sales people
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